Effective Date: May 28, 2025
YourHopeProgram.com ("we," "us," or "our") values your trust and is committed to protecting the privacy of individuals who interact with us through mobile devices. This Mobile Privacy Policy outlines how we collect, use, store, and protect personal data gathered via mobile platforms, including SMS/text messages, mobile forms, and any mobile-optimized content related to stimulus aid relief and financial assistance services.
By using our mobile services or providing your information via mobile devices, you consent to the practices described in this policy.
When you engage with YourHopeProgram.com through a mobile device, we may collect a variety of information, including:
Your mobile phone number
Text message responses and keywords (e.g., STOP, HELP)
Device type and operating system
Geolocation data (only if explicitly permitted)
Any information voluntarily submitted through mobile forms or SMS replies (e.g., name, email)
No mobile information will be shared or sold to third parties/affiliates for marketing or promotional purposes. We also do not imply or transfer your opt-in consent to any other company.
We use the mobile data collected strictly to:
Deliver timely updates about stimulus programs or financial relief eligibility
Respond to inquiries made through text or mobile forms
Maintain communication about ongoing application status or program changes
Confirm receipt of required documentation or steps
Ensure compliance with opt-in/opt-out mobile communication laws
We do not use mobile data for unrelated advertising, behavioral profiling, or commercial reselling.
When you opt-in to receive mobile messages from YourHopeProgram.com, you are agreeing to the following conditions:
Message frequency: Up to 5 messages per month
Message and data rates: Standard carrier rates may apply
Opt-out: You can unsubscribe at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
Help: Text HELP for assistance or contact help@YourHopeProgram.com or (833) 660-4614
No sharing: We do not share mobile data with third parties
We require clear and affirmative consent before sending any mobile communications. This includes:
Checking an opt-in box on a form
Sending an initial keyword (e.g., "YES") in response to a mobile invitation
Entering a phone number in a dedicated mobile communication field
We never assume or imply opt-in consent, and you may withdraw your consent at any time through any of the opt-out mechanisms.
In certain cases, we may request permission to access limited location data for the sole purpose of:
Matching you with state- or region-specific aid programs
Confirming eligibility for local initiatives
This access will always be explicitly requested, and location services can be disabled without affecting your participation in non-location-specific programs.
Mobile communications and related metadata are stored securely using encrypted systems and are retained only for as long as necessary to:
Fulfill program requirements
Maintain a record of opt-in/opt-out interactions
Meet legal and compliance obligations
Once no longer required, this information is purged from our systems following strict data disposal policies.
To ensure the integrity and confidentiality of your mobile data, we employ:
End-to-end encryption of SMS content where feasible
Secure access protocols for staff handling mobile communications
Limited access based on roles and permissions
Routine audits of mobile data systems to detect unauthorized access
Despite these safeguards, no system is entirely immune to breaches. We commit to notifying affected users promptly should any unauthorized disclosure occur.
YourHopeProgram.com does not knowingly engage with users under the age of 13 through mobile platforms. Our mobile services are intended solely for individuals 18 and older. If we are informed that a child under 13 has provided mobile information, we will immediately delete it from our systems.
Users have the right to:
Request a summary of mobile data we’ve collected
Correct any inaccurate mobile data
Request deletion of mobile data (unless legally required to retain it)
Revoke mobile communication consent at any time
Requests can be submitted by emailing help@YourHopeProgram.com or calling (833) 660-4614.
This Mobile Privacy Policy may be updated periodically to reflect changes in legal standards, technological capabilities, or communication practices. When changes occur:
We will revise the “Effective Date” at the top of this policy
We may notify you via SMS or email if the changes materially affect your rights
Continued use of our mobile services after a change constitutes your acceptance of the revised policy.
We do not allow third-party SMS services, mobile apps, or advertising platforms to collect or interact with your mobile data through our systems. Any third-party link accessed via mobile is subject to that site’s privacy policy, and we advise you to review it before engaging.
If you have questions or concerns about how we handle your information on mobile platforms, please contact us:
YourHopeProgram.com
1846 1st St #1036
Idaho Falls, ID 83401
Phone: (833) 660-4614
Email: help@YourHopeProgram.com
By engaging with our mobile communications, you acknowledge that you have read, understood, and agreed to the terms outlined in this Mobile Privacy Policy.
